Contacts

CONTACTS.jpg

Have a question for us at Charlton Athletic? Please do not hesitate to get in touch! 

Below is a list of all the contact details you should require to contact us.

Write: Charlton Athletic Football Club

The Valley

Floyd Road

Charlton

SE7 8BL 

Phone: 020 8333 4000

Email: info@cafc.co.uk or fans@cafc.co.uk 

Department: Ticket office

About: The Valley’s ticket office are who supporters should contact if they have any queries regarding tickets for home or away matches or season tickets. Please click here to view its opening hours

Email: tickets@cafc.co.uk 

Phone: 03330 14 44 44 

Website: www.cafc.co.uk

Email: website@cafc.co.uk

Phone: 020 8333 4000

Department: Valley Pass 

About: The club’s premium video service provides supporters with unrivalled access to behind-the-scenes content and the most in-depth Charlton archive available anywhere, amongst other things. Please click here for more on Valley Pass

Email (for accounts and billing): VPsupport@cafc.co.uk please note this mailbox is monitored by StreamAMG.

Email (for feedback): website@cafc.co.uk

Phone: 020 8333 4000

Department: Valley Express

About: The club’s popular Valley Express coach service continues to transport supporters to and from home matches from dozens of pick-up points across Kent and Sussex. Please click here for more information

Email: valleyexpress@cafc.co.uk 

Phone: 03330 14 44 44

Department: Group Bookings

About: Parties of 20 or more that are planning to head to The Valley in 2017/18 can take advantage of the club’s group booking scheme. Please click here for more information

Email: groupbookings@cafc.co.uk 

Phone: 03330 14 44 44

Department: Hospitality and commercial 

About: As well as offering great advice around matchday hospitality, our sales team can help with questions surrounding sponsorship, pitch hire and other commercial enquiries. Please click here for more information on hospitality

Email: sales@cafc.co.uk 

Phone: 020 8333 4050

Department: Young Reds

About: The ‘Young Reds’ is the club’s official young supporters’ membership scheme, offering fans aged 11 and under the chance to get up close to their Charlton heroes.

Email: young-reds@cafc.co.uk

Phone: 020 8333 4075 

Department: Mascot Packages

About: Mascot packages enable junior supporters to walk out of the tunnel alongside one of their Charlton heroes as a VIP guest of honour at a game. Please click here for more information

Email: lisa.squires@cafc.co.uk 

Phone: 020 8333 4000

Department: Family Activity Zone

About: Our Family Activity Zone is open before every home matchday and offers youngsters the chance to take part in free games at activities, both inside and out. Please click here for more information

Email: familyactivityzone@cafc.co.uk 

Phone: 020 8333 4000

Department: Valley Gold

About: Founded in 1989, Valley Gold enables fans to support the club in unearthing the talents of tomorrow as well as giving them to chance to scoop cash prizes. Please click here for more information

Email: valleygold@cafc.co.uk 

Phone: 020 8333 4000

Department: Disability 

About: The club’s Disability Liaison Officer is able to assist the disabled supporters with any question they may have, including parking queries. Please click here for more information

Email: disability.parking@cafc.co.uk 

Phone: 020 8333 4000

Department: Press office

About: Please contact the club’s media department via email with any interview and accreditation requests. Please click here for more information on media accreditation

Email: press@cafc.co.uk 

Phone: 020 8333 4000

Department: Valley Superstore 

About: The Valley Superstore underwent a full refurbishment in June 2017 and is the best place for supporters to purchase official club merchandise. Please click here to visit the Valley Superstore’s website

Email: fans@cafc.co.uk 

Phone: 020 8333 4000

Department: Academy 

About: Please contact the club via email for information on the academy and trials. Please click here to read more about Charlton’s successful youth system

Email: academy@cafc.co.uk 

Phone: 020 8333 4000

Department: Charlton Athletic Community Trust (CACT)

About: The club’s award-winning Community Trust continue to run a range of social, health, sport and education initiatives in the local community. Please click here to visit our Community Trust’s website

Website: info@cact.org.uk 

Phone: 020 8333 4000

Department: Non-matchday hospitality 

About: Conferences, parties, weddings and more can all be hosted at The Valley and such bookings are handled by Charlton Events. Please click here for more information

Email: events@cafc.co.uk 

Phone: 020 8333 4000

Department: Charity requests 

About: The club and Charlton Athletic Community Trust support local charities and worthy causes and support and donations are handled on a case-by-case basis.

Email: info@cafc.co.uk 

Phone: 020 8333 4000