Loyalty Points Explained

Loyalty points - which work on a two-year cycle - reward Charlton fans for their support, by providing them with ticket priority for in-demand away and cup matches.

Every time a fan attends a Charlton game, they will earn loyalty points, providing they have purchased their tickets in advance using their Fan ID (previously CON number). Season ticket holders will automatically earn loyalty points for all 23 of the Addicks’ home matches.

The below table explains how many loyalty points fans will earn for each match they attend, if the tickets are registered to their Fan IDs..

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Loyalty points from the 2018/19 season will expire at the end of the 2019/20 season. 2020/21 season-ticket holders will be awarded 230 loyalty points.

Supporters can check their loyalty points on the club’s ticketing website. After logging in, loyalty points will be displayed at the top of the screen.

Alternatively, fans can get a break down of their loyalty points by logging in, clicking on the drop-down menu on their username and selecting ‘loyalty points cashback’.