The club want to give fans full flexibility on the money they are owed for games played behind closed doors in the 2019/20 season and fans will be able to choose from various options on how to spend this money.
Every season-ticket holder and matchday-ticket holder will have the amount they are owed from games that have been moved behind closed doors, converted into “CAFC Cash” on the Charlton Athletic ticketing system.
To see how much "CAFC Cash" you have available, simply login to the club's ticketing website.
Please see below videos explaining how you can access your "CAFC Cash" and use it for the option you want.
Donate "CAFC Cash" back to Charlton Athletic
Purchase vouchers to stream Charlton games on Valley Pass. (Please note, fans will not be able to purchase streaming vouchers using CAFC Cash after 9am on the final working day before the game they want to access. If you miss this deadline, match passes for streaming can be purchased by clicking here but you won't be able to use CAFC Cash)
Use "CAFC Cash" to contribute to your Charlton season ticket renewal
Use "CAFC Cash" to contribute to purchasing a new Charlton season ticket
Alternatively, click here to fill out a form for a refund.