The club continues to run the popular Valley Express service, bringing in supporters old and new to home matches from dozens of pick-up point across Kent and Sussex.
Season passes for the 2016/17 season are now available to bring you to The Valley and home again for every home league match of the Championship season for just £210! You can purchase the season pass now by calling the ticket office on 03330 14 44 44 (between 9am and 5pm on weekdays).
Details of the location of each pick-up point can be found listed below.
Valley Express will also provide return travel for each match, and details regarding the price of individual match travel will be announced once confirmed.
The following pick-up points are available for all LEAGUE matches.
Your match and/or coach tickets will be posted to you or, if it is too late to guarantee delivery before the matchday, match tickets will be held for you to pick up on the day at the tickets for collection facility at Valley Central. which is immediately inside the main street entrance to the west stand car park, opposite the cashpoint on the side wall of the Superstore. You do not need your coach tickets to board the coach as the steward will be given details of your booking, although it may be helpful to bring them along if you have received them in time.
Please cooperate fully with coach drivers and stewards at all times.
Passengers must remain seated at all times and wear a seatbelt. It is a legal requirement for everyone over the age of 14 to wear seatbelts during coach journeys. The onus to ensure they do so is on passengers, not drivers or the football club as hirer, and police have the power to levy spot fines against people who don't wear seatbelts.
For the safety of all passengers and to assist in keeping vehicles clean, passengers are NOT permitted to consume any form of hot food while travelling on board any coach. Small items of confectionery (such as sweets and chocolate) may be taken onto the vehicle.
Please return promptly to the coach once the game has finished as it will leave 20 minutes after the final whistle has been blown.
Upon leaving the vehicle, you must take all rubbish with you.
No alcoholic drinks are to be taken into or consumed on the vehicle. It is illegal to carry or consume alcoholic drinks on a coach travelling to or from a designated sporting event, and the coach could be turned around by the authorities should alcohol be found on board.
No smoking on or near the vehicle.
Please do not be too loud – keep noise levels to a minimum so as not to distract the driver. Passengers are not permitted to use any form of electronic equipment at a high volume, which may be heard by fellow passengers or the driver.
Valley Express travel code
Coach times are set so that they arrive at home/away games approximately an hour before kick-off to allow for traffic disruptions/emergencies
For away games, coaches that have to travel for a period above three hours will have a toilet on board. Longer journeys will also have an extra hour added to the travel time for a short break.
Passengers should not put their feet onto seats.
If you have any issues when on the coach or if you are feeling distressed in any way, please inform the steward on duty.
You are responsible for your own personal belongings. If you wish to leave items on the coach, you do so at your own risk.
At any moment the steward may announce important information regarding your journey so try to be attentive at all times and ensure that you know who the steward is upon arrival.
The club reserves the right to refuse entry onto any vehicle and to refuse travel to any person considered to be a safety risk, who is intoxicated, under the influence of drugs or other substances, or who may otherwise cause a nuisance or disturbance. Those who are found guilty of such behaviour will face a ban on future travel.
Online ticket and travel orders via the non Red Card members’ system will be acknowledged by email, as well as with a paper ticket, but if in doubt please call the hotline again to confirm your order.
Places at each pick-up point are subject to availability, and will be withdrawn from sale when supplies are exhausted. Details of remaining coach availability will normally be posted here in the run-up to each match.
Unfortunately, coach places are not on offer to supporters of the visiting team.
Coaches for return journeys will depart from Woolwich Road or adjacent roads, as advised immediately after the game. Please ask your steward for details of the precise pick-up point on the outward journey if in any doubt.
*Calls to 03330 14 44 44 are priced at standard rate.