The Valley Away coach service is run by the club and transports supporters to Charlton's away games.
Coaches run from a number of pick-ups across the South East to away matches, depending on demand. And special coaches with lifts are also provided to cater for the club's disabled supporters where practical.
Valley Away coach seats can be booked in person at The Valley or by calling 03330 14 44 44. Further information is also available from the Valley Ticket Office.
Swindon Town v Charlton
Saturday, November 12th
The County Ground
Information on pick-up points:
Larkfield – Kingfisher Road sheltered bus stop, by Martin Square.
Gravesend – bus stop by old A2 Tollgate underpass.
Dartford (1) – Heath Lane, by retail park at junction with Princes Road.
Bexleyheath – Albion Road at rear of Civic Offices.
Charlton- Anchor & Hope Lane Bus Stop.
Bromley – Bromley North Station.
Eltham – Well Hall Road junction with Dickson Road.
Charlton – Anchor & Hope Lane Bus stop.
Valley Away – Frequently Asked Questions (FAQs)
Who is it run by?
Away coach travel is run by the club's ticket office. Supporters who would like to book tickets can call the office Monday, Tuesday, Wednesday and Friday from 9am–5pm, Thursday 9am-1pm and Saturdays between 10am-1pm on 03330 14 44 44.
What about seat belts?
All Valley Away passengers are reminded it is now a legal requirement for everyone over the age of 14 to wear seat belts during coach journeys. The onus to ensure they do so is on passengers, not drivers or the football club as the hirer. Police have the power to levy spot fines against people who are found not to be wearing them.
Can I drink alcohol on the coach?
The Sporting Events (Control of Alcohol etc), Act, 1985, specifically prohibits the carrying or consuming of alcohol on coaches travelling to or from designated sporting events, which includes all senior football matches. Not only would you be at risk of arrest, but police have the authority to turn the coaches around, causing all passengers to miss the game. We do not make the law but we have to enforce it, so please do not blame the steward or the club. If you are unhappy with this, please contact your MP.
Can I go on the disabled coach?
We do have a mobility coach that can accommodate those that are wheelchair users. It is not used for every game, but it is used however when there is sufficient interest and has been agreed by the club. If you require either a fixed wheelchair place or are able to transfer from your wheelchair to a seat on the coach, please inform us as early as possible as this requires the coach to be reconfigured and fewer seats are then available for other passengers. The disabled coach may be booked via the Valley Ticket Office on 03330 14 44 44. If disabled tickets are booked helpers can benefit from half price travel.
What if I change my mind?
You can cancel your seat up to 48 hours before the game again by calling the Valley Ticket Office. After that, we will only give you a refund if we can sell it to someone else.
Can I get on without my coach ticket?
Our last posting days are Wednesday for a Saturday fixture and a Friday for a Tuesday evening fixture so if you book your ticket before these we will send you a coach ticket. If you receive a ticket please bring this with you on the day. The official steward will also have a list of names so for those of you that book after the posting days specified do not worry about not receiving a ticket as the steward will have you noted as a late booking.
If you do not have a ticket AND your name is not on the list you will be refused entry on to the coach.
Can my child travel away without an adult?
Not if he or she is under 16. We are unable to take responsibility for U16s and therefore we will only allow them on board when accompanied by a responsible adult who is aged at least 21. Our stewards have the authority to turn away unaccompanied U16s who present themselves for boarding on the day of the match.
Can I pay on the day?
Yes and no. All bookings must be made, through the Valley Ticket Office prior to departure of the coach. If the ticket office is open up to 15 minutes before departure of the coach you can call and book a seat, depending on availability. If it is not open on the day or at the time, for instance if the coach is leaving early in the morning, then the last time to book would be by 5pm the working day before.
What do you charge?
Pricing will be set on a game-by-game basis for 2015/16 and will be released along with all the information once an away game goes on sale (usually approximately four weeks prior to the game).
Are there any other coach services?
No. Valley Away is the official Charlton Athletic and ONLY away coach service so BOOK NOW!
For information about the Valley Express coach service to home matches, click here.
To book coach tickets please call the Valley Ticket Office on 03330 14 44 44.
For the latest ticket news,click here.